Heh heh Quick and easy call today. Me: "I-55 Internet Services. This is Jason speaking, how may I help you?" Customer: "My dsl is down." Me: "Ok, let me look up your account.....(dum de dum dum dum) Now, lets check the stats on your modem. What are the lights doing on it?" Customer: "Nothing." Me: "You mean the lights are all solid?" Customer: "No, they're all off." Me: (heh heh) "I see.... Could you check and see if the modem is plugged in?" Go figure, it wasn't. Later Old Stuff |