Ouch. "Technical support. This is Jason speaking, how may I help you?" "Yes, I was calling about a bill...." "Ok... *pull up acct*. Ok, mam, what's wrong with the account?" "The bill is pas due." "Yes mam, that's correct." "This is my husband's account." "Yes mam...." "My husband died three months ago." "............................" "............................" "............................" "............................" "............................" "Let me see if I can get you someone in our billing department. Please hold." Old Stuff |