And the dumbass award for the day goes to......... Me: "Technical Support. This is Jason speaking, how may I help you?" Customer: "Jesus, I was on hold for 15 minutes." Me: (Just don't give a fuck anymore)"Ok." Customer: "Are you all short handed today or something?" Me: "No. Actually, if you were only on hold for 15 minutes, then it looks like we're finally slowing down." Customer: "Oh... I have a new computer, do I need to do anything special to get it on the internet?" Me: "Yes. I can walk you through setting it up." Customer: "Oh... well it hasn't arrived in the mail yet." Me: "Well then I can't do anything yet. When it comes in the mail, we can set it up for you. Call us back then." What a dumbass. Maybe if people didn't call for obiously stupid reasons, then they wouldn't have to sit on hold so long, you think? Later Old Stuff |