About that tech call......... Me: "Technical support. This is Jason speaking, how may I help you?" Customer: (Horrible echo in the background) "Okay, I got on my other line, now what?" Me: "....................... What?" Customer: "KEVIN!!! What do I do next???" Me: "Kevin? This is Jason, mam....." Then, something occoured to me. Kevin works at I-55, too. I stood up, and looked over at his terminal. Surprisingly enough, he was standing up at the same time, to look over in my direction. We exchanged a confused look. Me: "Mam.. are you on the phone with Kevin right now?" Customer: "Yeah, he told me to dial on my other line...." Me: "Mam... I believe he wanted you to dial up on your computer... perhaps to find out what the error message you're getting is..." Kevin: "Mam? Yeah, I just wanted to find out what your error message was..." Me: "Mam, I'm going to go ahead and disconnect now... good luck!" Dear........ sweet........... god....... Old Stuff |